Frequently Asked Questions
Are you a manufacturer or trading company?
We are an integration of industry and trade with over 20 years of experience in the ceramic sanitary ware market.
What primary products can you provide?
We provide various ceramic sanitary wares, including countertop basins, under-counter basins, pedestal basins, wall-hung basins, toilets, and bathroom accessories.
Do your products have quality certifications?
Yes, our products have passed CE, CUPC, and Watermark certifications to ensure international quality standards.
What are the standard payment terms?
Generally, we work on FOB terms. Payment involves a 30% TT deposit before production and the 70% balance paid before loading.
What is the expected delivery time?
For stock items, delivery takes 3-7 days. For OEM designs or new shapes, the lead time is typically 15-30 days. Bulk orders (1*40HQ) usually take 30-45 days.
How are the products packed for shipping?
We use 5-ply brown export cartons. For colored items, we add 6-side 2cm foam protection. Custom logo printing is available upon request before production.