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FAQ
Q1: What are your advantages?
A: We focus on sanitary ware selling worldwide for over 10 years, providing a variety of products with competitive pricing. We maintain strict quality control throughout the professional production process.
Q2: How do you ship the goods and how long does it take?
A: We normally ship goods by sea, which takes approximately 30 days. Airline shipping is also available as an option.
Q3: What is the delivery date after order confirmation?
A: Generally, 10-15 days for faucets and plastic items, and 30-40 days for mass orders of valves.
Q4: Do you offer a guarantee for the products?
A: Yes, we provide a 5-year warranty for brass and stainless steel goods, and a 1-year warranty for zinc and plastic products.
Q5: Can I have my logo printed on the goods?
A: Yes, we can laser-print or carve your logo on the product body when order quantities are sufficient.
Q6: What is your payment term?
A: We require a 30% deposit via T/T before production, with the remaining 70% balance due before delivery.