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Frequently Asked Questions
Q WHAT ARE YOUR ADVANTAGES?
We focus on sanitary ware selling for more than 10 years, providing a variety of products with obvious price advantages. We control quality strictly through professional production processes.
Q HOW DO YOU SHIP THE GOODS AND HOW LONG DOES IT TAKE TO ARRIVE?
We typically ship by sea which takes approximately 30 days. Airline shipping is also an optional choice.
Q WHAT IS THE DELIVERY DATE AFTER ORDER CONFIRMATION?
Generally, 10-15 days for faucets and plastic goods, and 30-40 days for valves and mass-produced goods.
Q DO YOU OFFER A GUARANTEE FOR THE PRODUCTS?
Yes, we provide a 5-year warranty for brass and stainless steel goods, and a 1-year warranty for zinc and plastic products.
Q CAN I HAVE MY LOGO PRINTED ON THE GOODS?
Yes, we can print your logo on the product body via laser or carving when the order reaches a sufficient quantity.
Q WHAT IS YOUR PAYMENT TERM?
T/T, with a 30% deposit before production and a 70% balance before delivery.