Q1: WHAT ARE YOUR ADVANTAGES?
A: We focus on sanitary ware selling for more than 10 years, providing a variety of products with obvious price advantages and strict quality control throughout the production process.
Q2: HOW DO YOU SHIP THE GOODS AND HOW LONG DOES IT TAKE?
A: We normally ship goods by sea which takes approximately 30 days. Airline shipping is also available as an option.
Q3: WHAT IS THE TYPICAL DELIVERY DATE?
A: Generally, 10-15 days for items like faucets and plastic goods, and 30-40 days for mass orders of valves and ceramic goods.
Q4: DO YOU OFFER GUARANTEES FOR THE PRODUCTS?
A: Yes, we provide a 5-year warranty for brass and stainless steel goods, and a 1-year warranty for zinc and plastic products.
Q5: WHAT IS YOUR PAYMENT TERM?
A: T/T 30% deposit before production, and 70% balance before delivery.
Q6: CAN I REQUEST A SAMPLE ORDER?
A: Yes, we welcome sample orders to test quality for various items. Please contact us to negotiate details.