Q1. Are you a manufacturer or trading company?
We are a manufacturer with 20 years of experience. We have over 70,000 square meters of workshop and are able to produce up to 7,000 sets per month. We strictly control every process from raw material sourcing to loading.
Q2. How do I place an order?
Send an inquiry to us -> Choose products or offer photos -> Confirm details -> Check samples -> Sign contract & pay deposit -> Production -> Goods ready -> Delivery.
Q3. What are your terms of payment?
We accept EXW and FOB terms. Our standard clause is 30% T/T in advance and the 70% balance before shipment.
Q4. How long is your delivery time?
Generally, it is 10-15 days if the goods are in stock. For non-stock items, it takes 15-30 days depending on the order quantity.
Q5. Can I request a sample order?
Yes, we can make samples for you. While there might be a sample fee, we will refund it once you place a bulk order in the future.
Q6. Do you support customized logos?
Yes, customized logos and branding are available to meet your specific market requirements.