Frequently Asked Questions
How can I obtain a product sample?
Sample orders are welcome. Please contact our team to specify your requirements. Generally, sample production takes approximately 15 days.
What is the standard leading time for orders?
The general leading time is about 45 days. However, exact delivery times may vary depending on the specific product type and order quantity.
What are the packing and shipping standards?
We use high-standard cartons and protective foam for all packaging. Specialized requirements for reinforced crating can be accommodated upon request.
Is it possible to customize products with our own logo?
Yes, we provide customization services including logo placement on the products. Please confirm the technical details with us prior to placing your order.
What additional design services do you offer?
We provide comprehensive support including free metal logo creation, product design consultation, customized catalogue layouts, and professional product photography.
How do you handle customer feedback?
We value all customer input and strive to find efficient solutions for any inquiries or feedback within a quick turnaround time.
Aqua Bathroom
